Terms & Conditions
Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate. We do not store credit card details nor do we share customer details with any 3rd parties.
UK "Express Delivery" orders placed before noon will be processed on the same working day and will be received next day. Orders placed after noon will be processed on the next working day and received the day after.
For standard deliveries, orders will be processed within 2-4 days. All UK orders are then shipped using the Royal Mail 48 Hour service. We therefore expect UK orders to arrive within approximately 1 week of you placing your order.
European and Worldwide shipping times vary however if you have waited more than 30 days please contact firstname.lastname@example.org
Shipping is based on what is in your cart and where it’s going to.
To check shipping costs for an order, simply place the items you want in your cart and head over to the checkout page.
If you're based in the UK, you can now select "Express Delivery". This is fully tracked service and you will receive your tracking number in your shipping confirmation email. We will be hoping to offer a fully tracked Express delivery option for European and Worldwide customers in the near future.
For Standard UK shipping and Europe / Rest of World shipping we use the lowest cost option. Unfortunately, you will not be provided with a tracking number. From listening to customers the priority is for the items to be well packaged but shipped at a low cost. This is why we don't currently use a fully tracked option for European and Rest of World orders although we're hoping to implement this as a shipping option in future.
What are cookies?
‘Cookies’ are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website.
Tracking/user analysis cookies. This allows us to see how many people are visiting this site and uses a third party service (such as Google Analytics and Quantcast) to do so.
You have the ability to accept or decline cookies using your web browser, but please be aware that it may negatively affect your experience of this site. Cookies can be removed or declined by changing your web browser settings. For more information please visit www.allaboutcookies.org.
You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. The Hazel Hayes Shop will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
Intellectual Property, Software And Content
The intellectual property rights in all software and content made available to you on or through this Website remains the property of The Hazel Hayes Shop or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by The Hazel Hayes Shop and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by The Hazel Hayes Shop or its licensors.
Terms Of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Delivery Charges notice for further information.
In order to contract with The Hazel Hayes Shop you must be over 18 years of age and possess a valid Paypal account or a valid credit/debit card. The Hazel Hayes Shop retains the right to refuse any request made by you. If your order is accepted we will inform you by email . When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the Paypal Account or credit/debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your Paypal or credit/debit account.
Pricing And Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.
Goods will not be dispatched until the Paypal transaction has been completed.
Disclaimer Of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law The Hazel Hayes Shop and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect The Hazel Hayes Shop’s liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
Linking To This Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice. Disclaimer As To Ownership Of Trade Marks, Images Of Personalities And Third Party Copyright.
Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with The Hazel Hayes Shop and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to The Hazel Hayes Shop.
You agree to indemnify, defend and hold harmless The Hazel Hayes Shop, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
The Hazel Hayes Shop shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise: please let us know if you have any complaints or comments via email@example.com
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. Governing Law And Jurisdiction These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and The Hazel Hayes Shop. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of The Hazel Hayes Shop.